One workspace covers your whole entity chain — exporter, Hong Kong trader and store companies. Every plan includes the full document chain, the export-refund rule engine and audit-ready evidence.
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Associated companies | 3 | 10 | Unlimited |
| Users (one per company) | 5 | 20 | Unlimited |
| Imported orders / month | 300 | 2,000 | Unlimited |
| Document chain (contracts, invoices, packing lists) | ✓ | ✓ | ✓ |
| Built-in templates | ✓ | ✓ | ✓ |
| Custom templates | — | ✓ | ✓ |
| 39-point export-refund checklist | — | ✓ | ✓ |
| SHA-256 evidence manifest | — | ✓ | ✓ |
| API access | — | — | ✓ |
| SSO | — | — | ✓ |
| Support | Priority | Named contact |
Every legal entity that appears in your document chain and needs its own login: e.g. the mainland exporter, the Hong Kong trader and each store company. Suppliers do not consume a company seat — they are records, not users.
No. Generating, issuing, signing and downloading documents is unlimited on every plan. Only imported orders per month are metered, because each import creates a full order with its document chain.
Yes — upgrades take effect immediately and downgrades at the end of the current billing period. Your data is never deleted by a downgrade; you simply cannot add more companies or users until you are back within limits.
No. NanoCB prepares documents and calculates figures from the data you provide. It does not replace your accountant, customs broker or tax bureau filing. Always have your advisor review before submission.